Updating a passport
Note: Your application will be delayed if your photograph does not meet our requirements.
We will notify you via post/email if your photo is rejected.
How do I know if “My Passport Ultra” needs a firmware update?
Where do I look on the portable drive to know what is the current version?
Please see Photo Guidelines for information on photo requirements.
If you reside in Singapore, you can submit your application via the following modes Online Login to our e-Service using your Sing Pass 2FA to complete the online application form.
View here for video guides on online passport application via My ICABy post or deposit box Obtain a Singapore Passport Application Form.
Post your completed application form to: Passport Unit Citizen Services Centre ICA Building 10 Kallang Road, Level 2 Singapore 208718 Alternatively, drop it into one of the deposit boxes at levels 1, 2 or 3 or outside the ICA Building.
The processing time for a passport is about one week upon the receipt of the application. Your application will be delayed if your photograph does not meet requirements.
But, with the Passport I have everything backed up on it and that’s a good feeling if I were to lose any important data. It made me more confident in choosing Western Digital.